ການຕອບໂຈດບັນຫາຂອງລູກຄ້າ
ບໍລິການອິນເຕີເນັດ
ບໍລິການຂໍ້ຄວາມສັ້ນ
ບໍລິການ SIM Card
ບໍລິການ International Roaming
ບໍລິການ Co-Location
ເປັນບໍລິການຮັບຝາກຕິດຕັ້ງອຸປະກອນ Server ຂອງທ່ານໄວ້ໃນພື້ນທີ່ຫ້ອງ Data Center ຂອງ ລລທ ທີ່ສາມາດຄວບຄູມອຸນຫະພູມ ແລະ ຄວາມຊຸ່ມຂອງຫ້ອງໄດ້, ມີການຈັດເກັບໃວ້ໃນສະພາບແວດລ້ອມທີ່ດີໄດ້ມາດຕະຖານ, ມີລະບົບໄຟຟ້າສຳຮອງ, ລະບົບປ້ອງກັນອັກຄີໄພ, ລະບົບຮັກສາຄວາມປອດໄພ, ມີເຄືອຂ່າຍ ອິນເຕີເນັດຄຸນນະພາບສູງ ລະດັບ Premium, ມີວິຊາການດູແລລະບົບຕະຫຼອດ 24/7 ເພື່ອໃຫ້ທຸລະກິດຂອງທ່ານດຳເນີນງານຢ່າງມີປະສິດທິພາບ.
Term and Condition
Redundancy
- Redundant UPSs and 2 Generators
- Redundant cooling system
- Fuel support 4,000 liter day tank + 18,000 liter fuel storage + space fuel contract
General Support
- Pushing a button power on/off equipment or rebooting of such customers’ equipment
- Reading off serial numbers on equipment to the customer
- Providing visual verification (remote eyes) to assist Customer’s remote troubleshooting efforts
- Relaying status of equipment status indicators
- Plug in a console port for remote, management by the Customer
- Taking inventory of the Customers’ equipment or taking digital pictures of the Customers’ equipment or the Customers’ allocated rack space within the Data Center
Security Control:
- Base on purpose built building
- CCTV monitoring
- 24/7 Security guard
- Escort to designed area
- 24/7 support
- Authorized list control
Notification
- Escalate to authorized person by call and email
Environmental Control:
- Temperature and Humidity control (Precision air)
- Smoke detection & fire alarm
- Fire rated doors and partitions
- NOVEC1230 fire suppression system